Last Updated: April 1, 2024

At TISWAM, we primarily offer digital products and services. However, when physical shipments are involved, we strive to ensure a smooth and timely delivery experience for our customers.

1. Digital Product Delivery

• All digital products (such as eBooks, templates, and guides) are delivered via email or direct download links after successful payment.
• Delivery is typically instant or within 1 hour. If you don’t receive access within 2 hours, please check your spam folder or contact support.

2. Access to Online Programs

• Access credentials for coaching programs, courses, or memberships are provided via email upon confirmation of enrollment.
• All program links and access materials are hosted securely, and access is non-transferable.

3. Physical Shipments (If Applicable)

• If any product requires shipping (e.g., printed materials or merchandise), you will be informed of the delivery timeline during checkout.
• Shipping is done through reliable third-party logistics partners with tracking details provided where applicable.

4. Shipping Charges

• Digital products have no shipping charges.
• If shipping is applicable for a physical product, charges will be clearly displayed during checkout.

5. Delays and Exceptions

• While we aim for prompt delivery, delays may occur due to technical issues or external logistics delays.
• In such cases, we will keep you informed via your registered email address.

6. Non-Delivery and Resolution

• If you do not receive your digital product or login credentials within the expected time, please contact us immediately.
• We will resolve any delivery-related issue within 48 working hours.

7. Contact for Shipping Support

For any issues related to shipping or delivery, please reach out to us at:

TISWAM
Email: connect@tiswam.com
Website: www.tiswam.com